Just to let you know that we successfully received all IHS Cross Cube Items. The team has been very enthusiastic and happy about the items selected and it felt a bit like Santa handing out presents! It was worth the wait and hope you will be able to see the hotel in full swing mid-December when we are opening. Thanks for your support throughout this project!
We offer our guests a 5 star experience in every aspect of their stay. IHS provides us the tools we need to ensure our guests needs are met with quality and functionality. Their products are second to none and their customer service is top rate. I trust the IHS product line for all my In Room Dining needs.
The Rollaway tables have given us the look and durability we were looking for. These tables are extremely well made and look great, this is by far the best table I ever worked with. The perfect fit of each side is a plus as it allows for flexible configuration and aesthetic. The tables don't dent so there is no need for linen, even for formal dinner event.
The customer service and the follow up has been very professional and timely at every interaction. The IHS products have transformed our banquet events and our setups to be more current and innovative. They are very flexible as standalone pieces or accent pieces to an existing set. The products are very chic, modern and contemporary. The style calls for no linens, so we are saving money on every display. Well worth the investment.
We use IHS banquet tables specifically. They've got a table that doesn't require any linen at all. The tops can be flipped from clear glass to wood laminate and the tables are convenient in other ways. They're easy to assemble and disassemble. They fold away very nicely; there's a cart that comes with them. As the existing banquet tables require replacement, we hope that the F&B directors will buy these tables. The tables are more durable, solid, robust, and good-looking. I didn't feel they were going to get banged up and scratched. Some of the other tables I've seen I felt were more industrial and perhaps even cheap-looking. Yes, it's more expensive, but you get what you pay for. I imagine we will continue to use them for a long time.
IHS Global Alliance is a star team. I have been dealing with your company and people for fifteen years and your astute approach to business, dedication, attention to detail is second to none.
Massimo Di Luca